| Router reachable, terminal fields present | Your Mac has a useful local telemetry path into the Starlink setup. | Inspect status, latency, ping success, events, obstruction, hardware, and network clients. | Use StarBar as the first-pass diagnostic surface before opening deeper support workflows. |
| Search result mentions Enterprise or Telemetry API | The page may be about account/device management APIs, not the same local LAN telemetry path StarBar uses. | Use StarBar for local status and diagnostics without treating it as an account-management client. | Use official Enterprise or Telemetry API docs if you need account, fleet, or portal-style integration. |
| Router reachable, terminal fields missing | The router may be reachable while dish/terminal telemetry is unavailable, partial, or blocked by topology. | Look for partial data labels and which cards are unavailable. | Check bypass mode, third-party router static route, mesh, or firmware/hardware limitations. |
| Everything local is unreachable | The Mac may not have a route to Starlink local addresses or may be on another network. | Confirm whether any hardware/client fields populate at all. | Check Wi-Fi/Ethernet network, third-party router route, VPN, and router light state. |
| Specific field shows -- | That field is not currently exposed or reliable for this hardware/firmware/setup state. | Use the partial-data cue as information, not a bug by default. | Diagnose with adjacent signals rather than inventing the missing value. |